Blog Post
Applying Six Sigma Principles to Operations: The Voice of the Customer
What is the “Voice of The Customer”? Is it only external customers? The end users? What about internal customers? Do they have a “voice” as...
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Blog Post
Applying Six Sigma Principles to Client Operations: Waste
Waste shows up in many forms and in all projects. This happens regardless of industry, product, or service being provided. Nothing is perfect, no matter...
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Blog Post
Applying Six Sigma Principles to Operations: The Cost of Poor Quality
The principles and methodology of Six Sigma are applicable to multiple industries and processes. In all cases, the primary reason these principles are implemented is...
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Blog Post
Implementing USP Visual Inspection Requirements
The word “visible” in the expression, Visual Inspection of Parenteral Products, has no meaning unless the viewing conditions are specified. (more…)
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Blog Post
Let Others Make the Mistakes – It is More Efficient
Lessons Learned in Construction (more…)
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