Product Manager - Digital Twin

Are You Ready?

CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence.

Our approach is simple because our Purpose informs everything we do:

We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.

At CAI, we are committed to living our Foundational Principles, both professionally and personally:

- We act with integrity

- We serve each other

- We serve society

- We work for our future

As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there.

CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services.

Key Responsibilities:

Product Strategy & Vision

- Define and refine the DFT product roadmap in alignment with CAI’s digital transformation goals.

- Develop integrated strategies for facility data capture, asset onboarding, and spatial planning.

- Envision long-term digital twin capabilities (e.g., AR/VR, mobile issue tracking, spatial turnover packages).

Agile Product Ownership

- Serve as Scrum Product Owner across cross-functional development teams.

- Create user stories and acceptance criteria based on real-world facility and operational workflows.

- Lead backlog grooming, sprint planning, and review sessions to ensure continuous value delivery.

User and Stakeholder Engagement

- Partner with internal teams, clients, and SMEs to translate complex requirements into intuitive digital tools.

- Champion end users such as facilities, engineering, and capital project teams.

- Incorporate feedback loops to enable rapid prototyping and MVP releases.

Cross-Functional Leadership

- Coordinate with the Reality Capture team on 3D model development, SLAM workflows, and LiDAR protocols.

- Collaborate with external partners (e.g., Autodesk) to ensure compatibility with BIM standards.

- Work with Sales, Marketing, and Customer Success to build onboarding resources and go-to-market assets.

Solution Development & Differentiation

- Standardize reusable templates, visualization modules, and spatial tools across projects.

- Develop mobile-first solutions for punch list tracking, asset induction, and facility navigation.

- Monitor KPIs (e.g., model adoption, delivery timelines) to continuously improve performance.

Qualifications and Experience:

Required:

- 5+ years of experience in product management, software development, or digital transformation (preferably in life sciences, mission critical, or facilities industries).

- 2+ years of experience in Agile environments (Scrum Product Owner or equivalent role).

- Strong communication, stakeholder management, and strategic planning skills.

Preferred:

- Familiarity with GxP environments and digital compliance frameworks (e.g., 21 CFR Part 11, ISO 27001).

- Knowledge of BIM, LiDAR, SLAM, and GIS technologies.

- Experience with Autodesk tools (Revit, Navisworks), point cloud processing, and SaaS-based planning platforms.

- Certified Scrum Product Owner (CSPO) or equivalent certification.

- Understanding of facility lifecycle management, commissioning, and digital construction workflows.