{"id":44420,"date":"2020-04-16T11:45:00","date_gmt":"2020-04-16T15:45:00","guid":{"rendered":"https:\/\/caireadydev1.wpenginepowered.com\/life-sciences\/cai-achieving-capital-project-success-through-organizational-maturity\/"},"modified":"2025-06-21T17:53:46","modified_gmt":"2025-06-21T21:53:46","slug":"achieving-capital-project-success-through-organizational-maturity","status":"publish","type":"post","link":"https:\/\/caiready.com\/life-sciences\/blog\/achieving-capital-project-success-through-organizational-maturity\/","title":{"rendered":"Achieving Capital Project Success Through Organizational Maturity"},"content":{"rendered":"<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img decoding=\"async\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/705173\/Construction.jpg\" alt=\"Construction\" width=\"322\" style=\"width: 322px; float: left; margin: 0px 10px 10px 0px;\"><\/span><span style=\"font-family: arial, helvetica, sans-serif;\">Every organization has some <strong><span style=\"font-size: 20px;\">\u201cbig problem\u201d<\/span><\/strong> that they need to address. New software, sensors, equipment, or analytics can sometimes be the solution to that problem. But sometimes there is a nagging thought that the real issue is more institutional than asset-based.&nbsp;Almost universally, companies that successfully leap into the Internet of Things (IoT) are already mature, efficient, and agile. They don\u2019t need to solve nagging performance issues. They aren\u2019t looking at software as a solution or performing maintenance by capital project. They\u2019re making a step change to maximize already satisfactory performance metrics.<\/span><\/p>\n<p> <!--more--> <\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Most organizations can develop specifications, hire construction firms, and execute large-scale projects. But will the resulting systems be efficient and reliable for decades? Every system (equipment, software, facility) reaches a point in the lifecycle where replacement is the correct decision based on functionality, maintenance costs, risk, and performance. But did that system reach the end of life prematurely? Sometimes there are broader issues with planning, project delivery, maintenance, training, and technical competence that increase the cost of operation and shorten the useful life of a system. Capital projects seldom address those \u201csoft cost\u201d issues, and they carry over from old equipment to new.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #444444;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Personnel, management systems, organizational structure, and data are no less complicated than physical assets. All assets require correct, timely, proactive maintenance. Being reactive to \u201csoft\u201d costs is just as harmful to the bottom line as running equipment to failure &#8211; probably more so because a poorly maintained organization will not properly manage its physical assets. Organizational problems like these decrease the value that assets can provide over their lifecycle.<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Companies are often willing to invest millions in new facilities and equipment but hesitant to spend the modest amount of time and capital needed to get an unbiased evaluation of their management systems. Often when the problem is organizational or cultural, it can be harder to identify and diagnose accurately. Maturity has little to do with the age or size of an organization and can vary from site to site and department to department. It has much to do with consistent decision making and alignment of purpose.&nbsp;<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/705173\/46781221_ml.jpg\" alt=\"46781221_ml\" width=\"300\" style=\"width: 300px; float: right; margin: 0px 0px 10px 10px;\"><\/p>\n<div>&nbsp;<\/div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">A mature organization can focus on getting ahead instead of catching up. <em>They can&nbsp;<\/em><\/span><span style=\"font-family: arial, helvetica, sans-serif;\"><em>accomplish great things with <u>well-trained personnel<\/u> working in a <u>clearly defined organizational structure<\/u> to meet <u>specific goals<\/u> aligned with the corporate mission.<\/em> Organizational change can take a long time, serious effort, and sustained top leadership support. A company that makes the necessary investments in human performance and asset management is far better equipped to leap into emerging technologies, like IoT.<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h1 style=\"font-size: 20px; line-height: 1;\"><span style=\"color: #005d83; font-family: arial, helvetica, sans-serif;\">Characteristics of a mature organization:<\/span><\/h1>\n<blockquote>\n<ul style=\"line-height: 1.25;\">\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Business decisions, including capital expenditures, are accurately planned years in advance and are based on logical, data-driven, and aligned criteria.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">There is both vertical and horizontal understanding within the organization at all levels.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Decisions are driven by a deep understanding of performance, risk, and lifecycle, not value engineering and bill rates.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Business processes are efficient and routinely evaluated to reduce lead time on approvals, react to changing context, and support ongoing operations.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">IT is integrated with other engineering disciplines and an active stakeholder in early decision making.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Correct and focused data flows freely through the organization.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Effective feedback loops exist throughout the organization.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Software is properly installed, commissioned, and maintained with controlled access and well-trained operators.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Training provides timely, engaging, and executable benefit to the user (i.e., not just \u201cread and understand\u201d).<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Asset registry (master data) is up to date and rigorously maintained.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Data is entered once and populates to all the locations needed accurately.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Drawings and technical documents are stored in a consistent, accessible, controlled system professionally managed by accountable personnel.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Maintenance tasks have clear procedures, well-defined criteria, and are specific to the current state of the equipment and its environment.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">High wrench time among maintenance technicians<\/span><\/li>\n<\/ul>\n<\/blockquote>\n<hr>\n<p style=\"font-size: 16px;\">&nbsp;<\/p>\n<p style=\"font-size: 16px;\"><span style=\"color: #005d83;\"><strong><span style=\"font-family: arial, helvetica, sans-serif;\">About the Author<\/span><\/strong><\/span><\/p>\n<p style=\"font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><img decoding=\"async\" src=\"https:\/\/cdn2.hubspot.net\/hubfs\/705173\/People\/HughesJohn.jpg\" alt=\"HughesJohn\" width=\"144\" style=\"width: 144px; float: left; margin: 0px 10px 10px 0px;\"><span style=\"text-decoration: underline;\"><span style=\"color: #57c1e8;\"><a href=\"mailto:john.hughes@cagents.com\" rel=\"nofollow noopener\" style=\"color: #57c1e8;\">John Hughes<\/a><\/span><\/span><\/span><\/p>\n<p style=\"font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\">John h<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\">as 27<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\"><span>&nbsp;<\/span>years<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\"><span>&nbsp;<\/span>of<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\"><span>&nbsp;<\/span><\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\">experience<span>&nbsp;<\/span><\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\">as<span>&nbsp;<\/span><\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\">an asset management<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\"><span>&nbsp;<\/span>specialist in several indust<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\">ries. He<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW153376807 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW153376807 BCX0\" data-wac-het=\"1\"><span data-contrast=\"none\" class=\"TextRun SCXW265610729 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW265610729 BCX0\" data-wac-het=\"1\">&nbsp;is a Certified Asset Management Assessor who has hands on experience as a submarine nuclear operator, industrial mechanic, maintenance technician, and building automation programmer. He spent a decade managing Class A commercial real estate and acting as owner\u2019s representative<span>&nbsp;<\/span><\/span><\/span><span data-contrast=\"none\" class=\"TextRun SCXW265610729 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW265610729 BCX0\" data-wac-het=\"1\">for<\/span><\/span><span data-contrast=\"none\" class=\"TextRun SCXW265610729 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW265610729 BCX0\" data-wac-het=\"1\"><span>&nbsp;<\/span>over fifty construction projects. He leverages this experience to help client<\/span><\/span><span data-contrast=\"none\" class=\"TextRun SCXW265610729 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW265610729 BCX0\" data-wac-het=\"1\">s<\/span><\/span><span data-contrast=\"none\" class=\"TextRun SCXW265610729 BCX0\" xml_lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW265610729 BCX0\" data-wac-het=\"1\"><span>&nbsp;<\/span>streamline processes, drive projects to completion, and maximize their value from assets.<\/span><\/span><span class=\"EOP SCXW265610729 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\" data-wac-het=\"1\">&nbsp;<\/span><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every organization has some \u201cbig problem\u201d that they need to address. New software, sensors, equipment, or analytics can sometimes be the solution to that problem. But sometimes there is a nagging thought that the real issue is more institutional than asset-based.&nbsp;Almost universally, companies that successfully leap into the Internet of Things (IoT) are already mature, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[105],"tags":[],"resource-featured-status":[],"resource-type":[819],"class_list":["post-44420","post","type-post","status-publish","format-standard","hentry","category-asset-management-and-reliability-asset-performance-management-maintenance-engineer-spare-parts-maintenance-reliability-maintenance-database-quality-inventory-training","resource-type-blog"],"acf":[],"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":"mikeviele","author_link":"https:\/\/caiready.com\/life-sciences\/blog\/author\/mikeviele\/"},"_links":{"self":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/posts\/44420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/comments?post=44420"}],"version-history":[{"count":0,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/posts\/44420\/revisions"}],"wp:attachment":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/media?parent=44420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/categories?post=44420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/tags?post=44420"},{"taxonomy":"resource-featured-status","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/resource-featured-status?post=44420"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/resource-type?post=44420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}