{"id":258996,"date":"2023-08-22T12:26:22","date_gmt":"2023-08-22T16:26:22","guid":{"rendered":"https:\/\/caireadydev1.wpenginepowered.com\/life-sciences\/?post_type=resource&#038;p=258996"},"modified":"2025-06-22T15:51:20","modified_gmt":"2025-06-22T19:51:20","slug":"performance-dashboards-development","status":"publish","type":"case-study","link":"https:\/\/caiready.com\/life-sciences\/case-study\/performance-dashboards-development\/","title":{"rendered":"Performance Dashboards Development"},"content":{"rendered":"\n<div class=\"wp-block-redtree-masthead alignfull rt-mt-default rt-mb-default rt-ml-default rt-mr-default rt-pt-default rt-pb-default rt-pl-default rt-pr-default\"><div class=\"wp-block-redtree-masthead--inner alignwide\"><div class=\"wp-block-redtree-masthead--inner--content-container\"><div class=\"wp-block-redtree-masthead--image\"><svg class=\"media-mask\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"1088\" height=\"795\" fill=\"none\" viewBox=\"0 7 1088 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result=\"BackgroundImageFix\"><\/feFlood><feColorMatrix in=\"SourceAlpha\" result=\"hardAlpha\" values=\"0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0\"><\/feColorMatrix><feOffset dy=\"1\"><\/feOffset><feGaussianBlur stdDeviation=\"4\"><\/feGaussianBlur><feComposite in2=\"hardAlpha\" operator=\"out\"><\/feComposite><feColorMatrix values=\"0 0 0 0 0.0784314 0 0 0 0 0.0784314 0 0 0 0 0.0784314 0 0 0 0.08 0\"><\/feColorMatrix><feBlend in2=\"BackgroundImageFix\" result=\"effect1_dropShadow_834_2034\"><\/feBlend><feBlend in=\"SourceGraphic\" in2=\"effect1_dropShadow_834_2034\" result=\"shape\"><\/feBlend><\/filter><filter id=\"filter1_d_834_2034\" width=\"350\" height=\"211\" x=\"-8\" y=\"0\" color-interpolation-filters=\"sRGB\" filterUnits=\"userSpaceOnUse\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"><\/feFlood><feColorMatrix in=\"SourceAlpha\" result=\"hardAlpha\" values=\"0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0\"><\/feColorMatrix><feOffset dy=\"1\"><\/feOffset><feGaussianBlur stdDeviation=\"4\"><\/feGaussianBlur><feComposite in2=\"hardAlpha\" operator=\"out\"><\/feComposite><feColorMatrix values=\"0 0 0 0 0.0784314 0 0 0 0 0.0784314 0 0 0 0 0.0784314 0 0 0 0.08 0\"><\/feColorMatrix><feBlend in2=\"BackgroundImageFix\" result=\"effect1_dropShadow_834_2034\"><\/feBlend><feBlend in=\"SourceGraphic\" in2=\"effect1_dropShadow_834_2034\" result=\"shape\"><\/feBlend><\/filter><filter id=\"filter2_d_834_2034\" width=\"352\" height=\"198\" x=\"-8\" y=\"612\" color-interpolation-filters=\"sRGB\" filterUnits=\"userSpaceOnUse\"><feFlood flood-opacity=\"0\" result=\"BackgroundImageFix\"><\/feFlood><feColorMatrix in=\"SourceAlpha\" result=\"hardAlpha\" values=\"0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0\"><\/feColorMatrix><feOffset dy=\"1\"><\/feOffset><feGaussianBlur stdDeviation=\"4\"><\/feGaussianBlur><feComposite in2=\"hardAlpha\" operator=\"out\"><\/feComposite><feColorMatrix values=\"0 0 0 0 0.0784314 0 0 0 0 0.0784314 0 0 0 0 0.0784314 0 0 0 0.08 0\"><\/feColorMatrix><feBlend in2=\"BackgroundImageFix\" result=\"effect1_dropShadow_834_2034\"><\/feBlend><feBlend in=\"SourceGraphic\" in2=\"effect1_dropShadow_834_2034\" result=\"shape\"><\/feBlend><\/filter><linearGradient id=\"paint0_linear_834_2034\" x1=\"1080\" x2=\"991.336\" y1=\"7\" y2=\"341.878\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#92E070\"><\/stop><stop offset=\"1\" stop-color=\"#02AE5C\"><\/stop><\/linearGradient><linearGradient id=\"paint1_linear_834_2034\" x1=\"274.181\" x2=\"-30.726\" y1=\"751.047\" y2=\"954.67\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#92E070\"><\/stop><stop offset=\"1\" stop-color=\"#02AE5C\"><\/stop><\/linearGradient><linearGradient id=\"mc_gradient\" x1=\"1080\" x2=\"991.336\" y1=\"7\" y2=\"341.878\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#5F8FFD\"><\/stop><stop offset=\"1\" stop-color=\"#6C34F7\"><\/stop><\/linearGradient><linearGradient id=\"core_gradient\" x1=\"1080\" x2=\"991.336\" y1=\"7\" y2=\"341.878\" gradientUnits=\"userSpaceOnUse\"><stop stop-color=\"#188FD2\"><\/stop><stop offset=\"1\" stop-color=\"#50E4E1\"><\/stop><\/linearGradient><\/defs><\/svg><\/div><div class=\"wp-block-redtree-masthead--content\">\n<h1 class=\"wp-block-heading\">PERFORMANCE<br>DASHBOARDS<br>DEVELOPMENT<\/h1>\n\n\n\n<p>A biotech company launching its first drug engaged CAI to align KPIs with site objectives and develop dashboards for performance monitoring. The project ensured readiness for their new SAP system by addressing gaps and standardizing data sourcing.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-button-arrow rt-button-shape-default is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/caiready.com\/life-sciences\/wp-content\/uploads\/sites\/2\/2024\/12\/KPI-Dashboards-Case-Study.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download the PDF<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-redtree-background alignfull rt-mt-default rt-mb-default rt-ml-default rt-mr-default rt-pt-lg rt-pb-lg rt-pl-default rt-pr-default\"><div class=\"wp-block-redtree-background--overlay\" style=\"background-color:\"><\/div><div class=\"wp-block-redtree-background--image\"><img decoding=\"async\" src=\"https:\/\/caiready.com\/life-sciences\/wp-content\/uploads\/sites\/2\/2023\/08\/rectangle-4401.webp\" alt=\"\" style=\"opacity:1;left:0%;top:0%\"\/><\/div><div class=\"wp-block-redtree-background--content\">\n<div class=\"wp-block-redtree-grid-layout alignwide rt-mt-default rt-mb-lg rt-ml-default rt-mr-default rt-pt-none rt-pb-none rt-pl-default rt-pr-default\"><div class=\"rt-12-column-grid\">\n<div data-xl-column-start=\"0\" data-xl-column-end=\"6\" data-lg-column-start=\"0\" data-lg-column-end=\"6\" data-md-column-start=\"0\" data-md-column-end=\"6\" data-sm-column-start=\"0\" data-sm-column-end=\"12\" data-xs-column-start=\"0\" data-xs-column-end=\"12\" data-xl-row-start=\"0\" data-xl-row-end=\"0\" data-lg-row-start=\"0\" data-lg-row-end=\"0\" data-md-row-start=\"0\" data-md-row-end=\"0\" data-sm-row-start=\"0\" data-sm-row-end=\"0\" data-xs-row-start=\"0\" data-xs-row-end=\"0\" data-vertical-align=\"top\" class=\"wp-block-redtree-grid-layout-column rt-mt-default rt-mb-xsm rt-ml-default rt-mr-default rt-pt-default rt-pb-default rt-pl-default rt-pr-default\"><div class=\"wp-block-redtree-grid-layout-column--inner\">\n<h2 class=\"wp-block-heading\">PROJECT OVERVIEW<\/h2>\n\n\n\n<p>CAI assisted a biotech manufacturing company in Switzerland to develop performance measurement systems before launching commercial production of a new drug. The project team worked with each department to identify, assess, and recommend Key Performance Indicators (KPIs) aligned with site objectives. CAI developed two-level dashboards for site and departmental performance monitoring, integrating user experience design for future Power BI implementation. The team also provided comprehensive training and documentation, including a customized online module and a KPIs Handbook. This project not only delivered smart, validated dashboard sets but also fostered teambuilding, improved communication, and cultivated a &#8220;one-site&#8221; attitude focused on patient delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Topics Covered<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>KPI identification and alignment with site objectives<\/li>\n\n\n\n<li>Multi-level dashboard development for performance monitoring<\/li>\n\n\n\n<li>Cross-functional collaboration in pharmaceutical manufacturing<\/li>\n\n\n\n<li>Data analysis and visualization for operational efficiency<\/li>\n\n\n\n<li>Change management and organizational culture improvement<\/li>\n\n\n\n<li>Training and documentation for sustainable performance measurement<\/li>\n\n\n\n<li>Preparation for SAP system integration<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div data-xl-column-start=\"8\" data-xl-column-end=\"4\" data-lg-column-start=\"8\" data-lg-column-end=\"4\" data-md-column-start=\"0\" data-md-column-end=\"6\" data-sm-column-start=\"0\" data-sm-column-end=\"12\" data-xs-column-start=\"0\" data-xs-column-end=\"12\" data-xl-row-start=\"0\" data-xl-row-end=\"0\" data-lg-row-start=\"0\" data-lg-row-end=\"0\" data-md-row-start=\"0\" data-md-row-end=\"0\" data-sm-row-start=\"0\" data-sm-row-end=\"0\" data-xs-row-start=\"0\" data-xs-row-end=\"0\" data-vertical-align=\"top\" class=\"wp-block-redtree-grid-layout-column rt-mt-default rt-mb-default rt-ml-default rt-mr-default rt-pt-default rt-pb-default rt-pl-default rt-pr-default\"><div class=\"wp-block-redtree-grid-layout-column--inner\">\n<div class=\"wp-block-redtree-standard-card is-style-sidebar-card rt-mt-default rt-mb-default rt-ml-default rt-mr-default rt-pt-default rt-pb-default rt-pl-default rt-pr-default\"><div class=\"rt-standard-card\" data-card-mask=\"true\"><div class=\"rt-standard-card--background\" style=\"background-color:#92e070;opacity:1\"><\/div><div class=\"rt-standard-card--content-container\">\n<h3 class=\"wp-block-heading h4 has-rt-white-color has-text-color has-link-color wp-elements-66b27a0be7ecd4ee79ca08cba568f428\">CATEGORY:<\/h3>\n\n\n\n<p class=\"has-rt-white-color has-text-color has-link-color wp-elements-49542af3b77dca3f0c89714806b9832b\">Operational Efficiency and Reliability<\/p>\n\n\n\n<h3 class=\"wp-block-heading h4 has-rt-white-color has-text-color has-link-color wp-elements-238c469d97f7e7561b9d5cc0ef14ee4c\">CLIENT:<\/h3>\n\n\n\n<p class=\"has-rt-white-color has-text-color has-link-color wp-elements-51abd81e5b26a07f72d0ab21681d86d4\">N\/A<\/p>\n\n\n\n<h3 class=\"wp-block-heading h4 has-rt-white-color has-text-color has-link-color wp-elements-4deb68a4bda6b585181a25dedda6f5b0\">LOCATION:<\/h3>\n\n\n\n<p class=\"has-rt-white-color has-text-color has-link-color wp-elements-60ac1174b5fee2d54722e6754bf01393\">Incyte, Switzerland<\/p>\n\n\n\n<h3 class=\"wp-block-heading h4 has-rt-white-color has-text-color has-link-color wp-elements-3a0b4903596b1fb086a32567240608ed\">TIME FRAME:<\/h3>\n\n\n\n<p class=\"has-rt-white-color has-text-color has-link-color wp-elements-51abd81e5b26a07f72d0ab21681d86d4\">N\/A<\/p>\n\n\n\n<h3 class=\"wp-block-heading h4 has-rt-white-color has-text-color has-link-color wp-elements-9615546d475534b775a4922537bec222\">Contract Size:<\/h3>\n\n\n\n<p class=\"has-rt-white-color has-text-color has-link-color wp-elements-51abd81e5b26a07f72d0ab21681d86d4\">N\/A<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-redtree-grid-layout alignwide rt-mt-default rt-mb-default rt-ml-default rt-mr-default rt-pt-default rt-pb-default rt-pl-default rt-pr-default\"><div class=\"rt-12-column-grid\">\n<div data-xl-column-start=\"0\" data-xl-column-end=\"6\" data-lg-column-start=\"0\" data-lg-column-end=\"6\" data-md-column-start=\"0\" data-md-column-end=\"6\" data-sm-column-start=\"0\" data-sm-column-end=\"12\" data-xs-column-start=\"0\" data-xs-column-end=\"12\" data-xl-row-start=\"0\" data-xl-row-end=\"0\" data-lg-row-start=\"0\" data-lg-row-end=\"0\" data-md-row-start=\"0\" data-md-row-end=\"0\" data-sm-row-start=\"0\" data-sm-row-end=\"0\" data-xs-row-start=\"0\" data-xs-row-end=\"0\" data-vertical-align=\"top\" class=\"wp-block-redtree-grid-layout-column rt-mt-default rt-mb-default rt-ml-default rt-mr-default rt-pt-default rt-pb-default rt-pl-default rt-pr-default\"><div class=\"wp-block-redtree-grid-layout-column--inner\">\n<figure class=\"wp-block-image alignfull size-large\"><a href=\"https:\/\/caiready.com\/life-sciences\/wp-content\/uploads\/sites\/2\/2023\/08\/cai-cs-images-page-2-image-0001-1.png\"><img decoding=\"async\" src=\"https:\/\/caiready.com\/life-sciences\/wp-content\/uploads\/sites\/2\/2023\/08\/cai-cs-images-page-2-image-0001-1.png\" alt=\"\" class=\"wp-image-374391\"\/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div data-xl-column-start=\"0\" data-xl-column-end=\"6\" data-lg-column-start=\"0\" data-lg-column-end=\"4\" data-md-column-start=\"0\" data-md-column-end=\"6\" data-sm-column-start=\"0\" data-sm-column-end=\"12\" data-xs-column-start=\"0\" data-xs-column-end=\"12\" data-xl-row-start=\"0\" data-xl-row-end=\"0\" data-lg-row-start=\"0\" data-lg-row-end=\"0\" data-md-row-start=\"0\" data-md-row-end=\"0\" data-sm-row-start=\"0\" data-sm-row-end=\"0\" data-xs-row-start=\"0\" data-xs-row-end=\"0\" data-vertical-align=\"top\" class=\"wp-block-redtree-grid-layout-column rt-mt-default rt-mb-default rt-ml-default rt-mr-default rt-pt-default rt-pb-default rt-pl-default rt-pr-default\"><div class=\"wp-block-redtree-grid-layout-column--inner\">\n<figure class=\"wp-block-image alignfull size-large\"><a href=\"https:\/\/caiready.com\/life-sciences\/wp-content\/uploads\/sites\/2\/2023\/08\/cai-cs-images-page-2-image-0001-2.png\"><img decoding=\"async\" src=\"https:\/\/caiready.com\/life-sciences\/wp-content\/uploads\/sites\/2\/2023\/08\/cai-cs-images-page-2-image-0001-2.png\" alt=\"\" class=\"wp-image-374398\"\/><\/a><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A biotech company, preparing to launch its first drug batches, needed to implement performance measurement. CAI&#8217;s global team helped identify key KPIs and built a two-level dashboard for tracking, analyzing, and reviewing results, ensuring alignment with site objectives before commercial production began.<\/p>\n","protected":false},"featured_media":357897,"template":"","meta":{"_acf_changed":false},"categories":[822],"resource-category":[267],"resource-featured-status":[495],"resource-type":[268],"class_list":["post-258996","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","category-operational-readiness-excellence","resource-category-operational-readiness","resource-featured-status-featured-resource","resource-type-case-studies"],"acf":[],"_links":{"self":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/case-study\/258996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/types\/case-study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/media\/357897"}],"wp:attachment":[{"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/media?parent=258996"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/categories?post=258996"},{"taxonomy":"resource-category","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/resource-category?post=258996"},{"taxonomy":"resource-featured-status","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/resource-featured-status?post=258996"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/caiready.com\/life-sciences\/wp-json\/wp\/v2\/resource-type?post=258996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}